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How do I edit or update my profile? How do I change my username or password? Do I have to complete all of the sections of the profile? What are the profile guidelines? Why doesn't my profile show up when I search? How many photos can I have in my profile? How will my photos be seen by other members? My Photos are too large to be uploaded by your system, how I make them smaller? How will my photos be seen by other members? How do I know if my profile is complete? Why am I not getting very many responses? How will I know if my profile is rejected? << back to help
What is a profile?
A profile is a showcase for your personality, your character and all the qualities that add up to the unique person that is you. Make it a full and fascinating picture of yourself, your life, your world and your hopes and dreams. Talk about your looks, your work, your family and your hobbies, travels and pets….everything that you mention gives another clue to a potential partner. Try to put in at least one photo as people feel more comfortable contacting someone they can see.
How do I view my own profile?
To see your own profile, click the profile link in the menu at the top of any screen.
How do I edit or update my profile?
To edit your profile, simply go to ‘my profile’ in the menu at the top of the page. Make your alterations and be sure to click ‘save changes’ at the bottom of the screen.
How do I change my username or password?
To change your username click on the basic section under the "My Profile" option. To change your password, click on ‘my account’ in the banner at the top of the page . Click on ‘change password’ and always remember to save the changes.
Do I have to complete all of the sections of the profile?
The basic information in your profile is mandatory. The more detailed section is optional, but remember users with a complete profile have more success of finding a match.
Can I hide my Profile?
If you are receiving too many messages you can hide your profile. This will remove you from the search results. However you will stay in member’s hotlists and messages you have sent and received will still be readable. You will still be able to search and contact people via email.
What are the profile guidelines?
Totallyjewishdating.com welcomes all single adults seeking serious relationships.
We review all profiles to try and provide our members with a comfortable environment. We do not accept profiles that contain any of the following: Any direct contact information (e.g., email addresses, ICQ/instant messenger IDs, phone numbers and addresses). Any location or descriptive information that threatens a member's anonymity. Abusive language of any kind (i.e., vulgarity, racism) Discussion or descriptions of illegal acts or behaviour (e.g.., drug use, violence). Business or political advertisements or solicitations. Material that exploits or solicits personal information from individuals under the age of 18. Foreign languages (to effectively monitor profiles, they must be in English). Unauthorized use of copyrighted or trademarked material. Overt sexual innuendo or discussion. We only accept profiles from people over the age of 18. We do suggest that in the sections for ‘description’, interests’ and ‘looking for’ a minimum of 100 characters per section is used. This helps to ensure the sincerity of members – we find that non-genuine members or timewasters rarely do this.
Why doesn't my profile show up when I search?
If your profile doesn't appear, go to 'My Account' and check whether you have selected to ‘Hide my profile in search results". If that is not the problem, please feel free to contact us.
How many photos can I have in my profile?
You can have up to four photos which you can either upload yourself or send to us to be uploaded.
How will my photos be seen by other members?
We may crop your photos to fit in with our page layout. So please be careful when sending in group shots.
My Photos are too large to be uploaded by your system, how I make them smaller?
If you have your photos on your PC you will also probably have software installed to edit them, please make sure they are no larger than 500 x 500 pixels large and the file size is below 200k. Totallyjewishdating.com is committed to providing our members with a secure, comfortable environment and consequently we reserve the right to reject any photo at our discretion. Please adhere to the following photo guidelines: You must appear in each photo. Only send photos in JPG or PNG format. Nude, obscene, sexual or otherwise offensive photos will not be posted. Copyrighted material will not be posted.
How will my photos be seen by other members?
Your primary photo appears on every page of your profile, and a smaller version shows up when other members search for matches. Members can view your additional photos by scrolling down or selecting “more photos” while viewing your profile.
How do I know if my profile is complete?
You will be guided through each step of the profile and when you complete each section we will let you know how far you’ve come and what you need to do next. When you have completed the registration process you will be informed that your profile will be approved by totallyjewishdating.com, usually within 24 hours. An email will then be sent to confirm this. You can at anytime go back to your profile and make any changes to it. Be sure to save any changes you make by clicking ‘update’.
Why am I not getting very many responses?
Have another look at your profile. The key to writing profiles is in the detail. Give examples of the things that make you different, interesting and fun to be with. Write like you talk.
When contacting other members, remember to ask yourself, "Why am I writing to this person?" and then tell him/her. If you don’t have a photo, add one today. Profiles with photos receive much more attention than profiles without. Check your Inbox on the site on a regular basis. There may be messages waiting there that you're not aware of because maybe you have a "junk mail" filter in place on your personal email that is keeping our email notices from reaching you.You can set your personal email to recognize email from us so you won't miss future notices. Make sure you're checking for responses at the same email address you gave us when you signed up.
How will I know if my profile is rejected?
Most profiles will be approved without a problem within 24 hours. However if your profile has been rejected you will receive an email explaining why. You will then need to edit it and re-submit it. Most common reasons for rejection are for putting in contact details or only writing one line of text for your description.
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